/* ==========================================================
   Cabina Web · sistema visual (tema oscuro)
   ========================================================== */
:root {
    color-scheme: dark;

    --bg:            #0a101c;
    --surface:       #141c2b;   /* tarjetas (validado para el gráfico) */
    --surface-2:     #1a2437;   /* campos, teclas */
    --surface-3:     #223049;   /* hover */
    --border:        #233049;
    --border-strong: #34445f;

    --text:          #e8edf5;
    --text-2:        #a9b4c6;
    --text-3:        #7c879b;

    --accent:        #3987e5;
    --accent-strong: #2a78d6;
    --accent-soft:   rgba(57, 135, 229, 0.14);
    --success:       #22c55e;
    --success-soft:  rgba(34, 197, 94, 0.13);
    --warning:       #f5a524;
    --warning-soft:  rgba(245, 165, 36, 0.13);
    --danger:        #ef4444;
    --danger-soft:   rgba(239, 68, 68, 0.13);

    --radius-sm: 8px;
    --radius:    12px;
    --radius-lg: 16px;
    --shadow:    0 1px 0 rgba(255, 255, 255, 0.03) inset, 0 10px 30px -12px rgba(0, 0, 0, 0.55);
    --ease:      cubic-bezier(0.2, 0.7, 0.2, 1);

    --sidebar-w: 248px;
    --topbar-h:  64px;

    font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

* { box-sizing: border-box; }
[hidden] { display: none !important; }

body {
    margin: 0;
    background: var(--bg);
    color: var(--text);
    font-size: 14px;
    line-height: 1.5;
    -webkit-font-smoothing: antialiased;
}

a { color: var(--accent); text-decoration: none; }
a:hover { color: #6da7ec; }
code { font-family: ui-monospace, Consolas, monospace; font-size: 0.9em; color: var(--text-2); }
h1, h2, h3 { margin: 0; font-weight: 600; letter-spacing: -0.01em; }
:focus-visible { outline: 2px solid var(--accent); outline-offset: 2px; }

.icon { width: 18px; height: 18px; flex: none; }
.icon-xs { width: 13px; height: 13px; }
.icon-lg { width: 22px; height: 22px; }
.muted { color: var(--text-3); }

/* ==========================================================
   Estructura del panel admin
   ========================================================== */
.app {
    display: grid;
    grid-template-columns: var(--sidebar-w) minmax(0, 1fr);
    grid-template-rows: var(--topbar-h) 1fr;
    grid-template-areas: "sidebar topbar" "sidebar main";
    min-height: 100vh;
}

/* ---------- Menú lateral ---------- */
.sidebar {
    grid-area: sidebar;
    position: sticky;
    top: 0;
    height: 100vh;
    display: flex;
    flex-direction: column;
    background: linear-gradient(180deg, #0d1524 0%, #0a101c 100%);
    border-right: 1px solid var(--border);
    z-index: 30;
}
.brand {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    height: var(--topbar-h);
    padding: 0 1.25rem;
    color: var(--text);
    border-bottom: 1px solid var(--border);
}
.brand:hover { color: var(--text); }
.brand-mark {
    display: grid;
    place-items: center;
    width: 34px;
    height: 34px;
    border-radius: 10px;
    background: linear-gradient(135deg, var(--accent) 0%, #1c5cab 100%);
    color: #fff;
    box-shadow: 0 6px 16px -6px rgba(57, 135, 229, 0.7);
}
.brand-mark .icon { width: 17px; height: 17px; }
.brand-text { display: flex; flex-direction: column; line-height: 1.2; }
.brand-text strong { font-size: 0.95rem; }
.brand-text small { color: var(--text-3); font-size: 0.72rem; }

.nav { flex: 1; overflow-y: auto; padding: 0.75rem 0.75rem 1rem; }
.nav-section {
    margin: 1rem 0.6rem 0.35rem;
    font-size: 0.68rem;
    font-weight: 600;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    color: var(--text-3);
}
.nav-section:first-child { margin-top: 0.25rem; }
.nav-link {
    position: relative;
    display: flex;
    align-items: center;
    gap: 0.7rem;
    padding: 0.55rem 0.7rem;
    margin-bottom: 2px;
    border-radius: var(--radius-sm);
    color: var(--text-2);
    font-weight: 500;
    transition: background 0.15s var(--ease), color 0.15s var(--ease);
}
.nav-link:hover { background: rgba(255, 255, 255, 0.04); color: var(--text); }
.nav-link.active { background: var(--accent-soft); color: var(--text); }
.nav-link.active::before {
    content: "";
    position: absolute;
    left: -0.75rem;
    top: 8px;
    bottom: 8px;
    width: 3px;
    border-radius: 0 3px 3px 0;
    background: var(--accent);
}
.nav-link.active .icon { color: var(--accent); }
.nav-ext { margin-left: auto; color: var(--text-3); }

.sidebar-user {
    display: flex;
    align-items: center;
    gap: 0.7rem;
    margin: 0.75rem;
    padding: 0.7rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: rgba(255, 255, 255, 0.02);
}
.sidebar-user-text { display: flex; flex-direction: column; min-width: 0; flex: 1; line-height: 1.25; }
.sidebar-user-text strong { font-size: 0.85rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sidebar-user-text small { color: var(--text-3); font-size: 0.75rem; }

.avatar {
    display: grid;
    place-items: center;
    width: 34px;
    height: 34px;
    flex: none;
    border-radius: 50%;
    background: var(--surface-3);
    color: var(--text);
    font-size: 0.78rem;
    font-weight: 600;
    letter-spacing: 0.02em;
}

.icon-btn {
    display: inline-grid;
    place-items: center;
    width: 34px;
    height: 34px;
    flex: none;
    border: 1px solid transparent;
    border-radius: var(--radius-sm);
    background: transparent;
    color: var(--text-2);
    cursor: pointer;
    transition: background 0.15s, color 0.15s;
}
.icon-btn:hover { background: rgba(255, 255, 255, 0.06); color: var(--text); }

/* ---------- Barra superior ---------- */
.topbar {
    grid-area: topbar;
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0 1.75rem;
    background: rgba(10, 16, 28, 0.82);
    backdrop-filter: blur(10px);
    border-bottom: 1px solid var(--border);
}
.page-title { font-size: 1.05rem; }
.topbar-right { display: flex; align-items: center; gap: 1rem; margin-left: auto; }
.topbar-clock { color: var(--text-3); font-size: 0.82rem; text-transform: capitalize; }
.sidebar-toggle { display: none; }

.health-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.3rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    color: var(--text-2);
    font-size: 0.8rem;
}
.health-pill:hover { color: var(--text); border-color: var(--border-strong); }
.health-pill .dot { width: 8px; height: 8px; border-radius: 50%; }
.health-pill.is-ok .dot { background: var(--success); box-shadow: 0 0 0 3px var(--success-soft); }
.health-pill.is-bad .dot { background: var(--danger); box-shadow: 0 0 0 3px var(--danger-soft); }

main.content {
    grid-area: main;
    width: 100%;
    max-width: 1320px;
    padding: 1.75rem;
}

/* ==========================================================
   Componentes
   ========================================================== */
.card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.35rem 1.5rem;
    margin-bottom: 1.25rem;
    box-shadow: var(--shadow);
}
.card h2 { font-size: 1rem; margin-bottom: 1rem; }
.card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    flex-wrap: wrap;
    gap: 0.75rem;
    margin-bottom: 1rem;
}
.card-header h2 { margin: 0; display: flex; align-items: center; gap: 0.5rem; }
.card-sub { margin: -0.6rem 0 1rem; color: var(--text-3); font-size: 0.85rem; }

/* ---------- Botones ---------- */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.45rem;
    padding: 0.6rem 1.05rem;
    border: 1px solid transparent;
    border-radius: var(--radius-sm);
    background: var(--accent-strong);
    color: #fff;
    font: inherit;
    font-weight: 500;
    line-height: 1.2;
    cursor: pointer;
    transition: background 0.15s var(--ease), transform 0.1s var(--ease), box-shadow 0.15s var(--ease);
}
.btn:hover { background: var(--accent); color: #fff; }
.btn:active { transform: translateY(1px); }
.btn:disabled { opacity: 0.4; cursor: not-allowed; transform: none; }
.btn-block { display: flex; width: 100%; }
.btn-sm { padding: 0.35rem 0.7rem; font-size: 0.8rem; }
.btn-secondary { background: var(--surface-2); border-color: var(--border-strong); color: var(--text); }
.btn-secondary:hover { background: var(--surface-3); color: var(--text); }
.btn-danger { background: #c53030; }
.btn-danger:hover { background: var(--danger); }
.btn-success { background: #16a34a; }
.btn-success:hover { background: var(--success); }
form.inline { display: inline; }
td.actions { text-align: right; white-space: nowrap; }
td.actions > * + * { margin-left: 0.35rem; }

/* ---------- Formularios ---------- */
.form-group { margin-bottom: 1rem; }
.form-group label { display: block; margin-bottom: 0.4rem; color: var(--text-2); font-size: 0.83rem; font-weight: 500; }
.form-group input,
.form-group select,
.form-group textarea,
.step-row .step-audio,
.step-row .step-label,
.sample-input {
    width: 100%;
    padding: 0.6rem 0.8rem;
    background: var(--surface-2);
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-sm);
    color: var(--text);
    font: inherit;
    transition: border-color 0.15s, box-shadow 0.15s;
}
.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus,
.step-row .step-audio:focus,
.step-row .step-label:focus,
.sample-input:focus {
    outline: none;
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-soft);
}
.form-group small { display: block; margin-top: 0.35rem; }
.form-card { max-width: 820px; }
.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 1rem; }
.form-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 0.5rem; margin-top: 1.5rem; }
label.checkbox { display: flex; align-items: center; gap: 0.55rem; cursor: pointer; color: var(--text); font-weight: 400; }
label.checkbox input { width: 16px; height: 16px; accent-color: var(--accent); }
.checkbox-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(230px, 1fr)); gap: 0.55rem 1rem; }
.filters { display: flex; flex-wrap: wrap; gap: 0.75rem; align-items: flex-end; }
.filters .form-group { margin: 0; min-width: 150px; }

/* ---------- Avisos ---------- */
.alert {
    padding: 0.8rem 1rem;
    border-radius: var(--radius-sm);
    margin-bottom: 1rem;
    font-size: 0.88rem;
    border: 1px solid transparent;
}
.alert-error   { background: var(--danger-soft);  border-color: rgba(239, 68, 68, 0.4);  color: #fca5a5; }
.alert-success { background: var(--success-soft); border-color: rgba(34, 197, 94, 0.4);  color: #86efac; }
.alert-info    { background: var(--accent-soft);  border-color: rgba(57, 135, 229, 0.4); color: #a8cbf5; }
.alert-warning { background: var(--warning-soft); border-color: rgba(245, 165, 36, 0.4); color: #fcd38a; }

/* ---------- Etiquetas de estado ---------- */
.tag {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    padding: 0.15rem 0.6rem;
    border-radius: 999px;
    background: rgba(255, 255, 255, 0.05);
    color: var(--text-2);
    font-size: 0.76rem;
    font-weight: 500;
    white-space: nowrap;
}
.tag::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; opacity: 0.85; }
.tag-success { background: var(--success-soft); color: #4ade80; }
.tag-warning { background: var(--warning-soft); color: #fbbf4f; }
.tag-danger  { background: var(--danger-soft);  color: #f87171; }
.tag-info    { background: var(--accent-soft);  color: #7cb2f0; }

/* ---------- Tablas ---------- */
table.data { width: 100%; border-collapse: collapse; }
table.data th, table.data td { padding: 0.7rem 0.8rem; text-align: left; border-bottom: 1px solid var(--border); }
table.data th {
    color: var(--text-3);
    font-weight: 600;
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 0.06em;
    background: rgba(255, 255, 255, 0.015);
}
table.data tbody tr { transition: background 0.12s; }
table.data tbody tr:hover td { background: rgba(255, 255, 255, 0.025); }
table.data tbody tr:last-child td { border-bottom: none; }
.status-table th { width: 210px; text-transform: none; letter-spacing: 0; font-size: 0.85rem; background: none; }

/* ---------- Indicadores (stat tiles) ---------- */
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 1rem; margin-bottom: 1.25rem; }
.stat {
    position: relative;
    padding: 1.1rem 1.25rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow);
}
.stat .label { color: var(--text-2); font-size: 0.82rem; }
.stat .value { margin-top: 0.3rem; font-size: 1.75rem; font-weight: 600; letter-spacing: -0.02em; }
.stat .value small { font-size: 0.85rem; font-weight: 400; color: var(--text-3); }

/* ---------- Avisos emergentes ---------- */
.toasts { position: fixed; right: 1.25rem; bottom: 1.25rem; z-index: 100; display: grid; gap: 0.5rem; }
.toast {
    max-width: 360px;
    padding: 0.75rem 1rem;
    border: 1px solid var(--border-strong);
    border-left: 3px solid var(--accent);
    border-radius: var(--radius-sm);
    background: #1a2437;
    color: var(--text);
    box-shadow: 0 12px 30px -10px rgba(0, 0, 0, 0.6);
    font-size: 0.88rem;
    opacity: 0;
    transform: translateY(8px);
    transition: opacity 0.25s var(--ease), transform 0.25s var(--ease);
}
.toast.show { opacity: 1; transform: none; }
.toast-success { border-left-color: var(--success); }
.toast-error { border-left-color: var(--danger); }
.toast-warning { border-left-color: var(--warning); }

/* ==========================================================
   Login
   ========================================================== */
.auth-wrapper {
    min-height: 100vh;
    display: grid;
    place-items: center;
    padding: 1.5rem;
    background:
        radial-gradient(900px 500px at 15% -10%, rgba(57, 135, 229, 0.16), transparent 60%),
        radial-gradient(700px 400px at 110% 110%, rgba(57, 135, 229, 0.08), transparent 60%),
        var(--bg);
}
.auth-card {
    width: 100%;
    max-width: 400px;
    padding: 2.25rem 2rem 2rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: 20px;
    box-shadow: 0 30px 60px -25px rgba(0, 0, 0, 0.7);
}
.auth-brand { display: flex; flex-direction: column; align-items: center; gap: 0.75rem; margin-bottom: 1.75rem; text-align: center; }
.auth-brand .brand-mark { width: 48px; height: 48px; border-radius: 14px; }
.auth-brand .brand-mark .icon { width: 22px; height: 22px; }
.auth-brand h1 { font-size: 1.35rem; }
.auth-card .subtitle { color: var(--text-3); font-size: 0.88rem; margin: -0.4rem 0 0; }
.auth-card .btn { padding: 0.75rem; margin-top: 0.5rem; }
.auth-foot { margin-top: 1.5rem; text-align: center; color: var(--text-3); font-size: 0.78rem; }

/* ==========================================================
   Dashboard
   ========================================================== */
.dash-head { display: flex; align-items: flex-end; justify-content: space-between; flex-wrap: wrap; gap: 1rem; margin-bottom: 1.5rem; }
.dash-head h2 { font-size: 1.4rem; }
.dash-head p { margin: 0.25rem 0 0; color: var(--text-3); }
.dash-actions { display: flex; flex-wrap: wrap; gap: 0.5rem; }

.kpis { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 1rem; margin-bottom: 1.25rem; }
.kpi {
    padding: 1.1rem 1.2rem;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    box-shadow: var(--shadow);
    transition: border-color 0.2s var(--ease), transform 0.2s var(--ease);
}
.kpi:hover { border-color: var(--border-strong); transform: translateY(-1px); }
.kpi-top { display: flex; align-items: center; justify-content: space-between; gap: 0.5rem; color: var(--text-2); font-size: 0.82rem; }
.kpi-top > span:first-child { min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.kpi-icon { display: grid; place-items: center; width: 30px; height: 30px; flex: none; border-radius: 9px; background: var(--accent-soft); color: var(--accent); }
.kpi-icon .icon { width: 16px; height: 16px; }
.kpi-value { margin-top: 0.7rem; font-size: 1.8rem; font-weight: 600; letter-spacing: -0.02em; line-height: 1.1; }
.kpi-value small { font-size: 0.9rem; font-weight: 400; color: var(--text-3); }
.kpi-foot { margin-top: 0.4rem; color: var(--text-3); font-size: 0.78rem; min-height: 1.1em; display: flex; align-items: center; gap: 0.4rem; }
.meter { height: 6px; margin-top: 0.6rem; border-radius: 999px; background: rgba(57, 135, 229, 0.18); overflow: hidden; }
.meter > span { display: block; height: 100%; border-radius: 999px; background: var(--accent); transition: width 0.6s var(--ease); }
.live-dot { display: inline-block; width: 8px; height: 8px; border-radius: 50%; background: var(--success); animation: pulse 2s infinite; }
@keyframes pulse {
    0%   { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0.55); }
    70%  { box-shadow: 0 0 0 8px rgba(34, 197, 94, 0); }
    100% { box-shadow: 0 0 0 0 rgba(34, 197, 94, 0); }
}

.dash-grid { display: grid; grid-template-columns: minmax(0, 1.75fr) minmax(0, 1fr); gap: 1.25rem; }
.dash-grid > .card { margin-bottom: 0; }
.dash-grid + .dash-grid { margin-top: 1.25rem; }

/* Gráfico de columnas */
.chart { position: relative; }
.chart svg { display: block; width: 100%; height: 240px; overflow: visible; }
.chart .grid-line { stroke: #222c3f; stroke-width: 1; }
.chart .baseline { stroke: #34445f; stroke-width: 1; }
.chart .axis-label { fill: var(--text-3); font-size: 11px; font-variant-numeric: tabular-nums; }
.chart .bar { fill: var(--accent); transition: opacity 0.15s; }
.chart .bar.dim { opacity: 0.35; }
.chart .hit { fill: transparent; }
.chart-tooltip {
    position: absolute;
    z-index: 2;
    pointer-events: none;
    padding: 0.5rem 0.7rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius-sm);
    background: #0f1726;
    font-size: 0.8rem;
    white-space: nowrap;
    transform: translate(-50%, calc(-100% - 10px));
    box-shadow: 0 10px 25px -10px rgba(0, 0, 0, 0.7);
}
.chart-tooltip strong { display: block; margin-bottom: 0.15rem; }
.chart-tooltip span { color: var(--text-2); }
.chart-empty { display: grid; place-items: center; height: 240px; color: var(--text-3); }
.chart-table { margin-top: 0.75rem; }
.chart-table summary { cursor: pointer; color: var(--text-3); font-size: 0.82rem; }
.chart-table table { margin-top: 0.5rem; }

/* Ahora mismo */
.live-list { display: grid; gap: 0.6rem; }
.live-item {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: center;
    gap: 0.75rem;
    padding: 0.7rem 0.8rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: rgba(255, 255, 255, 0.015);
}
.live-item .who { min-width: 0; }
.live-item .who strong { display: block; font-size: 0.88rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.live-item .who span { display: block; color: var(--text-3); font-size: 0.78rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.live-item .side { display: flex; flex-direction: column; align-items: flex-end; gap: 0.25rem; }
.live-item .timer { font-variant-numeric: tabular-nums; color: var(--text-2); font-size: 0.85rem; }
.live-empty { padding: 1.5rem 0.5rem; text-align: center; color: var(--text-3); }
.agent-chips { display: flex; flex-wrap: wrap; gap: 0.45rem; margin-top: 1rem; padding-top: 1rem; border-top: 1px solid var(--border); }

/* Barras por empresa */
.hbar-list { display: grid; gap: 0.95rem; }
.hbar-top { display: flex; justify-content: space-between; gap: 0.5rem; font-size: 0.85rem; }
.hbar-top span { color: var(--text-3); font-variant-numeric: tabular-nums; }
.hbar-track { height: 8px; margin-top: 0.35rem; border-radius: 999px; background: rgba(255, 255, 255, 0.05); overflow: hidden; }
.hbar-track > span { display: block; height: 100%; border-radius: 0 4px 4px 0; background: var(--accent); transition: width 0.6s var(--ease); }

.health-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 0.75rem; margin-top: 1.25rem; }
.health-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.85rem 1rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: var(--surface);
    color: var(--text);
    transition: border-color 0.15s;
}
.health-item:hover { color: var(--text); border-color: var(--border-strong); }
.health-item > .icon { color: var(--text-3); }
.health-item .tag { margin-top: 0.25rem; }
.health-item strong { display: block; font-size: 0.85rem; }

/* Llamadas en vivo (página) */
.live-digits { font-family: inherit; font-weight: 600; font-variant-numeric: tabular-nums; letter-spacing: 0.1rem; color: var(--text); }
.agent-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(190px, 1fr)); gap: 0.75rem; }
.agent-card {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 0.3rem;
    padding: 0.85rem 1rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: rgba(255, 255, 255, 0.015);
}

/* ==========================================================
   Audios
   ========================================================== */
.upload-form { margin-top: 0.5rem; }
.upload-form audio { height: 36px; }
.upload-status { display: block; flex-basis: 100%; margin-top: 0.5rem; }
td audio { height: 32px; max-width: 230px; }
.digit-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(120px, 1fr)); gap: 0.75rem; }
.digit-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 0.55rem;
    padding: 1rem 0.5rem;
    border: 1px dashed var(--border-strong);
    border-radius: var(--radius);
    background: rgba(255, 255, 255, 0.015);
    transition: border-color 0.15s;
}
.digit-card.has-audio { border-style: solid; border-color: rgba(34, 197, 94, 0.5); background: var(--success-soft); }
.digit-number { font-size: 1.9rem; font-weight: 600; line-height: 1; }
.digit-upload { cursor: pointer; }
.sample-input { width: 120px; text-align: center; letter-spacing: 0.15rem; }

/* ==========================================================
   Panel del asesor
   ========================================================== */
body.agent { background: radial-gradient(1000px 500px at 50% -15%, rgba(57, 135, 229, 0.09), transparent 60%), var(--bg); min-height: 100vh; }

.agent-topbar {
    position: sticky;
    top: 0;
    z-index: 20;
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 1.25rem;
    min-height: var(--topbar-h);
    padding: 0.6rem 1.5rem;
    background: rgba(10, 16, 28, 0.85);
    backdrop-filter: blur(10px);
    border-bottom: 1px solid var(--border);
}
.agent-brand { display: flex; align-items: center; gap: 0.6rem; font-weight: 600; }
.agent-brand .brand-mark { width: 30px; height: 30px; border-radius: 9px; }
.agent-brand .brand-mark .icon { width: 15px; height: 15px; }
.agent-tabs { display: inline-flex; gap: 0.25rem; padding: 0.25rem; border: 1px solid var(--border); border-radius: 11px; background: rgba(255, 255, 255, 0.02); }
.agent-tab {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.42rem 0.9rem;
    border: none;
    border-radius: 8px;
    background: none;
    color: var(--text-2);
    font: inherit;
    font-weight: 500;
    cursor: pointer;
    transition: background 0.15s, color 0.15s;
}
.agent-tab .icon { width: 16px; height: 16px; }
.agent-tab:hover { color: var(--text); }
.agent-tab.active { background: var(--surface-3); color: var(--text); box-shadow: 0 1px 2px rgba(0, 0, 0, 0.3); }
.agent-user { display: flex; align-items: center; gap: 0.85rem; margin-left: auto; color: var(--text-2); font-size: 0.88rem; }
.agent-user > a { display: inline-flex; align-items: center; gap: 0.35rem; }
.agent-name { display: flex; align-items: center; gap: 0.5rem; color: var(--text); }
.agent-name .avatar { width: 30px; height: 30px; font-size: 0.72rem; }

.phone-status {
    display: inline-flex;
    align-items: center;
    gap: 0.45rem;
    padding: 0.3rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    font-size: 0.8rem;
}
.phone-status::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: currentColor; }
.phone-status[data-state="offline"]    { color: var(--text-3); }
.phone-status[data-state="online"]     { color: #4ade80; border-color: rgba(34, 197, 94, 0.35); background: var(--success-soft); }
.phone-status[data-state="connecting"] { color: #fbbf4f; border-color: rgba(245, 165, 36, 0.35); background: var(--warning-soft); }
.phone-status[data-state="error"]      { color: #f87171; border-color: rgba(239, 68, 68, 0.35); background: var(--danger-soft); }

.agent-main { max-width: 1180px; margin: 0 auto; padding: 1.5rem; }
.agent-panel { display: grid; grid-template-columns: 370px minmax(0, 1fr); gap: 1.25rem; align-items: start; }
.call-side { display: grid; gap: 1.25rem; }
.call-side .card { margin: 0; }

/* Teléfono */
.dialer { padding: 1.25rem 1.35rem 1.4rem; }
.company-picker { margin-bottom: 1.1rem; }
.company-picker label { display: flex; align-items: center; gap: 0.4rem; }
.company-picker label .icon { width: 15px; height: 15px; }
.company-picker select { font-size: 0.95rem; font-weight: 500; }

.call-status { display: flex; flex-direction: column; align-items: center; gap: 0.2rem; margin: 0.25rem 0 1.1rem; }
.call-orb {
    position: relative;
    display: grid;
    place-items: center;
    width: 64px;
    height: 64px;
    margin-bottom: 0.5rem;
    border-radius: 50%;
    background: var(--surface-2);
    border: 1px solid var(--border-strong);
    color: var(--text-3);
    transition: background 0.3s var(--ease), color 0.3s var(--ease), border-color 0.3s var(--ease);
}
.call-orb .icon { width: 24px; height: 24px; }
.call-orb::after { content: ""; position: absolute; inset: -1px; border-radius: 50%; }
.dialer[data-state="calling"] .call-orb,
.dialer[data-state="incoming"] .call-orb { background: var(--warning-soft); color: var(--warning); border-color: rgba(245, 165, 36, 0.5); }
.dialer[data-state="calling"] .call-orb::after,
.dialer[data-state="incoming"] .call-orb::after { animation: ring 1.4s infinite; }
.dialer[data-state="talking"] .call-orb { background: var(--success-soft); color: var(--success); border-color: rgba(34, 197, 94, 0.5); }
.dialer[data-state="incoming"] .call-orb .icon { animation: shake 1s infinite; }
@keyframes ring {
    0%   { box-shadow: 0 0 0 0 rgba(245, 165, 36, 0.5); }
    80%  { box-shadow: 0 0 0 18px rgba(245, 165, 36, 0); }
    100% { box-shadow: 0 0 0 0 rgba(245, 165, 36, 0); }
}
@keyframes shake {
    0%, 100% { transform: rotate(0); }
    20% { transform: rotate(-14deg); }
    40% { transform: rotate(12deg); }
    60% { transform: rotate(-8deg); }
}
.call-state { color: var(--text-2); font-size: 0.88rem; text-align: center; }
.call-timer { font-size: 1.6rem; font-weight: 600; font-variant-numeric: tabular-nums; letter-spacing: 0.02em; }
.dialer[data-state="talking"] .call-timer { color: var(--success); }

.dial-display { position: relative; margin-bottom: 1rem; }
.dial-display input {
    width: 100%;
    padding: 0.8rem 3rem;
    background: var(--surface-2);
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    color: var(--text);
    font: inherit;
    font-size: 1.55rem;
    font-weight: 500;
    letter-spacing: 0.06em;
    text-align: center;
    transition: border-color 0.15s, box-shadow 0.15s;
}
.dial-display input::placeholder { color: var(--text-3); font-size: 1.05rem; letter-spacing: 0; font-weight: 400; }
.dial-display input:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.dial-backspace {
    position: absolute;
    right: 0.5rem;
    top: 50%;
    transform: translateY(-50%);
    display: grid;
    place-items: center;
    width: 36px;
    height: 36px;
    border: none;
    border-radius: var(--radius-sm);
    background: transparent;
    color: var(--text-3);
    cursor: pointer;
}
.dial-backspace:hover { background: rgba(255, 255, 255, 0.06); color: var(--text); }

.keypad { display: grid; grid-template-columns: repeat(3, 1fr); gap: 0.6rem; margin-bottom: 1.25rem; }
.key {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 58px;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: var(--surface-2);
    color: var(--text);
    font: inherit;
    cursor: pointer;
    transition: background 0.12s, border-color 0.12s, transform 0.08s;
}
.key b { font-size: 1.35rem; font-weight: 500; line-height: 1.1; }
.key small { font-size: 0.6rem; letter-spacing: 0.14em; color: var(--text-3); min-height: 0.8em; }
.key:hover { background: var(--surface-3); border-color: var(--border-strong); }
.key:active, .key.pressed { transform: scale(0.96); background: var(--accent-soft); border-color: var(--accent); }

.call-actions { display: flex; justify-content: center; gap: 2rem; }
.call-action { display: flex; flex-direction: column; align-items: center; gap: 0.4rem; color: var(--text-3); font-size: 0.75rem; }
.btn-call {
    width: 62px;
    height: 62px;
    padding: 0;
    border-radius: 50%;
    box-shadow: 0 10px 22px -10px rgba(0, 0, 0, 0.6);
}
.btn-call .icon { width: 24px; height: 24px; }
.btn-call.btn-success:not(:disabled) { box-shadow: 0 10px 24px -8px rgba(34, 197, 94, 0.55); }
.btn-call.btn-danger:not(:disabled) { box-shadow: 0 10px 24px -8px rgba(239, 68, 68, 0.55); }
.shortcut-hint { margin-top: 1.1rem; text-align: center; color: var(--text-3); font-size: 0.75rem; }
.shortcut-hint kbd {
    padding: 0.05rem 0.35rem;
    border: 1px solid var(--border-strong);
    border-bottom-width: 2px;
    border-radius: 5px;
    font-family: inherit;
    font-size: 0.72rem;
    color: var(--text-2);
}

/* Validaciones */
.validation-buttons { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 0.65rem; }
.validation-btn {
    display: flex;
    align-items: center;
    gap: 0.7rem;
    padding: 0.85rem 0.9rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    background: var(--surface-2);
    color: var(--text);
    font: inherit;
    text-align: left;
    cursor: pointer;
    transition: border-color 0.15s, background 0.15s, transform 0.1s;
}
.validation-btn:hover:not(:disabled) { border-color: var(--accent); background: var(--accent-soft); }
.validation-btn:active:not(:disabled) { transform: translateY(1px); }
.validation-btn:disabled { opacity: 0.45; cursor: not-allowed; }
.validation-btn .vb-icon { display: grid; place-items: center; width: 34px; height: 34px; flex: none; border-radius: 9px; background: var(--accent-soft); color: var(--accent); }
.validation-btn .vb-text { display: flex; flex-direction: column; min-width: 0; }
.validation-btn .vb-text strong { font-weight: 500; }
.validation-btn .vb-text small { color: var(--text-3); font-size: 0.75rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
#validations-empty { margin-bottom: 0; }
.validation-controls { display: flex; flex-wrap: wrap; gap: 0.6rem; margin-top: 1.1rem; padding-top: 1.1rem; border-top: 1px solid var(--border); }

/* Dígitos del cliente */
.steps { display: flex; flex-wrap: wrap; align-items: center; gap: 0.4rem; margin: 0 0 1.1rem; padding: 0; list-style: none; font-size: 0.8rem; color: var(--text-3); }
.steps li { display: flex; align-items: center; gap: 0.4rem; }
.steps li:not(:last-child)::after { content: ""; width: 26px; height: 1px; margin-left: 0.4rem; background: var(--border-strong); }
.steps li span {
    display: grid;
    place-items: center;
    width: 22px;
    height: 22px;
    border-radius: 50%;
    border: 1px solid var(--border-strong);
    font-size: 0.72rem;
    font-weight: 600;
}
.steps li.done { color: var(--text-2); }
.steps li.done span { background: var(--accent); border-color: var(--accent); color: #fff; }
.steps li.current { color: var(--text); }
.steps li.current span { border-color: var(--accent); color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.steps li.ok span { background: var(--success); border-color: var(--success); color: #fff; }
.steps li.failed span { background: var(--danger); border-color: var(--danger); color: #fff; }

.dtmf-display {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 78px;
    padding: 1rem;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: var(--surface-2);
    color: var(--text);
    font-size: 2.2rem;
    font-weight: 600;
    font-variant-numeric: tabular-nums;
    letter-spacing: 0.35rem;
    text-align: center;
    word-break: break-all;
    transition: border-color 0.25s, background 0.25s, color 0.25s;
}
.dtmf-display.empty { color: var(--text-3); letter-spacing: 0; }
.dtmf-display[data-status="activa"]        { border-color: rgba(245, 165, 36, 0.55); }
.dtmf-display[data-status="confirmando"]   { border-color: var(--accent); background: rgba(57, 135, 229, 0.06); }
.dtmf-display[data-status="completa"]      { border-color: rgba(34, 197, 94, 0.6); background: var(--success-soft); color: #86efac; }
.dtmf-display[data-status="sin_confirmar"],
.dtmf-display[data-status="incompleta"]    { border-color: rgba(239, 68, 68, 0.55); }
.dtmf-label { margin-top: 0.7rem; color: var(--text-2); font-size: 0.86rem; text-align: center; }
.validation-btn .vb-text small.vb-next { color: var(--accent); }
.call-results { margin-top: 1rem; padding-top: 0.85rem; border-top: 1px solid var(--border); }
.call-results h3 { margin: 0 0 0.5rem; color: var(--text-3); font-size: 0.72rem; font-weight: 600; letter-spacing: 0.06em; text-transform: uppercase; }
.call-results ul { margin: 0; padding: 0; list-style: none; display: grid; gap: 0.4rem; }
.call-results li { display: flex; align-items: center; gap: 0.6rem; padding: 0.5rem 0.7rem; border: 1px solid var(--border); border-radius: 10px; background: var(--surface-2); font-size: 0.86rem; }
.call-results .r-name { color: var(--text-2); min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.call-results .r-value { margin-left: auto; font-weight: 600; font-variant-numeric: tabular-nums; letter-spacing: 0.04em; color: var(--text); }
.call-results .tag { flex: none; }

/* Historial */
.history-filters { display: flex; flex-wrap: wrap; gap: 0.75rem; align-items: flex-end; margin-bottom: 1.1rem; }
.history-filters .form-group { margin: 0; }
.validation-list { margin: 0; padding-left: 1rem; }

/* ==========================================================
   Responsive
   ========================================================== */
@media (max-width: 1200px) {
    .kpis { grid-template-columns: repeat(3, minmax(0, 1fr)); }
}
@media (max-width: 980px) {
    .dash-grid { grid-template-columns: 1fr; }
    .agent-panel { grid-template-columns: 1fr; }
}
@media (max-width: 860px) {
    .app { grid-template-columns: minmax(0, 1fr); grid-template-areas: "topbar" "main"; }
    .health-pill { padding: 0.3rem 0.6rem; font-size: 0.75rem; }
    .dash-actions .btn { flex: 1 1 auto; }
    .sidebar {
        position: fixed;
        left: 0;
        top: 0;
        width: min(var(--sidebar-w), 85vw);
        transform: translateX(-100%);
        transition: transform 0.25s var(--ease);
    }
    body.sidebar-open .sidebar { transform: none; box-shadow: 0 0 40px rgba(0, 0, 0, 0.6); }
    .sidebar-backdrop { position: fixed; inset: 0; z-index: 25; background: rgba(0, 0, 0, 0.5); opacity: 0; pointer-events: none; transition: opacity 0.25s; }
    body.sidebar-open .sidebar-backdrop { opacity: 1; pointer-events: auto; }
    .sidebar-toggle { display: inline-grid; }
    .topbar { padding: 0 1rem; }
    .topbar-clock { display: none; }
    main.content { padding: 1rem; }
    .form-row { grid-template-columns: 1fr; }
    .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); }
    main.content table.data, #tab-historial table.data { display: block; overflow-x: auto; }
    .agent-topbar { gap: 0.75rem; padding: 0.6rem 1rem; }
    .agent-main { padding: 1rem; }
    .agent-name > span:last-child, .hide-mobile, .shortcut-hint { display: none; }
    .agent-user { width: 100%; margin-left: 0; justify-content: space-between; }
    .phone-status { white-space: nowrap; }
    .steps li:not(:last-child)::after { width: 12px; }
}
@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after { animation: none !important; transition: none !important; }
}

/* ==========================================================
   Formularios por secciones y selectores de tarjetas
   ========================================================== */
.form-page { max-width: 920px; }
.section-title { display: flex; align-items: flex-start; gap: 0.85rem; margin-bottom: 1.25rem; padding-bottom: 1rem; border-bottom: 1px solid var(--border); }
.section-title h2 { margin: 0; font-size: 1rem; }
.section-title p { margin: 0.2rem 0 0; color: var(--text-3); font-size: 0.85rem; }
.section-icon { display: grid; place-items: center; width: 36px; height: 36px; flex: none; border-radius: 10px; background: var(--accent-soft); color: var(--accent); }
.input-group { display: flex; gap: 0.5rem; }
.input-group input { flex: 1; min-width: 0; }
.input-group .btn { flex: none; }
.form-actions-bar { justify-content: flex-end; margin-top: 0; }

.pick-toolbar { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 0.5rem; margin-bottom: 0.85rem; font-size: 0.85rem; }
.pick-toolbar .btn + .btn { margin-left: 0.35rem; }
.pick-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(250px, 1fr)); gap: 0.65rem; }
label.pick-card {
    position: relative;
    display: flex;
    margin: 0;
    color: var(--text);
    font-size: 0.9rem;
    font-weight: 400;
    align-items: center;
    gap: 0.75rem;
    padding: 0.8rem 0.9rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    background: var(--surface-2);
    cursor: pointer;
    user-select: none;
    transition: border-color 0.15s, background 0.15s, box-shadow 0.15s;
}
.pick-card:hover { border-color: #46597a; }
.pick-card input { position: absolute; opacity: 0; pointer-events: none; }
.pick-card:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 2px; }
.pick-icon { display: grid; place-items: center; width: 36px; height: 36px; flex: none; border-radius: 10px; background: rgba(255, 255, 255, 0.05); color: var(--text-3); transition: background 0.15s, color 0.15s; }
.pick-icon.avatar { border-radius: 50%; }
.pick-text { display: flex; flex-direction: column; min-width: 0; flex: 1; line-height: 1.3; }
.pick-text strong { font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pick-text small { color: var(--text-3); font-size: 0.76rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.pick-check { display: grid; place-items: center; color: var(--accent); opacity: 0; transform: scale(0.6); transition: opacity 0.15s, transform 0.15s var(--ease); }
.pick-card:has(input:checked) { border-color: var(--accent); background: var(--accent-soft); box-shadow: 0 0 0 1px var(--accent) inset; }
.pick-card:has(input:checked) .pick-icon { background: var(--accent); color: #fff; }
.pick-card:has(input:checked) .pick-check { opacity: 1; transform: none; }
.pick-card.is-inactive { opacity: 0.6; }
.pick-grid-2 { grid-template-columns: repeat(auto-fit, minmax(min(100%, 260px), 1fr)); }
.pick-card-wrap .pick-text small { white-space: normal; }

/* ==========================================================
   Validaciones agrupadas por empresa
   ========================================================== */
.filter-pills { display: flex; flex-wrap: wrap; gap: 0.45rem; margin-bottom: 1.25rem; }
.filter-pill {
    display: inline-flex;
    align-items: center;
    gap: 0.4rem;
    padding: 0.4rem 0.85rem;
    border: 1px solid var(--border-strong);
    border-radius: 999px;
    color: var(--text-2);
    font-size: 0.83rem;
    transition: background 0.15s, color 0.15s, border-color 0.15s;
}
.filter-pill:hover { color: var(--text); border-color: #46597a; }
.filter-pill.active { background: var(--accent-soft); border-color: var(--accent); color: var(--text); }
.filter-pill .count { padding: 0 0.4rem; border-radius: 999px; background: rgba(255, 255, 255, 0.08); font-size: 0.72rem; }

.group-card { padding: 0; overflow: hidden; }
.group-head { display: flex; align-items: center; gap: 0.85rem; flex-wrap: wrap; padding: 1rem 1.25rem; border-bottom: 1px solid var(--border); background: rgba(255, 255, 255, 0.015); }
.group-head .section-icon { width: 38px; height: 38px; }
.group-head h2 { margin: 0; font-size: 1rem; }
.group-head small { display: block; color: var(--text-3); font-size: 0.8rem; }
.group-head .group-actions { margin-left: auto; display: flex; gap: 0.5rem; }
.group-card table.data th:first-child, .group-card table.data td:first-child { padding-left: 1.25rem; }
.group-card table.data th:last-child, .group-card table.data td:last-child { padding-right: 1.25rem; }
.group-empty { padding: 1.25rem; color: var(--text-3); font-size: 0.88rem; }
.v-name strong { display: block; font-weight: 500; }
.v-name small { color: var(--text-3); font-size: 0.78rem; }

/* Botón silenciar */
#btn-mute .mute-off { display: none; }
#btn-mute.is-muted .mute-on { display: none; }
#btn-mute.is-muted .mute-off { display: grid; }
#btn-mute .mute-on, #btn-mute .mute-off { place-items: center; }
#btn-mute.is-muted { background: var(--warning); border-color: var(--warning); color: #1f1300; box-shadow: 0 10px 24px -8px rgba(245, 165, 36, 0.55); }
.dialer.is-muted #mute-label { color: var(--warning); font-weight: 600; }
.dialer.is-muted .call-orb { box-shadow: 0 0 0 3px rgba(245, 165, 36, 0.35); }

/* Indicador de calidad de la llamada */
.call-quality {
    display: inline-flex;
    align-items: center;
    flex-wrap: wrap;
    justify-content: center;
    gap: 0.4rem;
    margin-top: 0.55rem;
    padding: 0.3rem 0.75rem;
    border: 1px solid var(--border);
    border-radius: 999px;
    font-size: 0.78rem;
    cursor: help;
}
.call-quality small { color: var(--text-3); font-variant-numeric: tabular-nums; }
.q-bars { display: inline-flex; align-items: flex-end; gap: 2px; height: 12px; }
.q-bars i { display: block; width: 3px; border-radius: 1px; background: var(--border-strong); }
.q-bars i:nth-child(1) { height: 5px; }
.q-bars i:nth-child(2) { height: 8px; }
.q-bars i:nth-child(3) { height: 12px; }
.call-quality[data-level="good"] { color: #4ade80; border-color: rgba(34, 197, 94, 0.35); }
.call-quality[data-level="good"] .q-bars i { background: var(--success); }
.call-quality[data-level="fair"] { color: #fbbf4f; border-color: rgba(245, 165, 36, 0.35); }
.call-quality[data-level="fair"] .q-bars i:nth-child(-n+2) { background: var(--warning); }
.call-quality[data-level="bad"] { color: #f87171; border-color: rgba(239, 68, 68, 0.35); }
.call-quality[data-level="bad"] .q-bars i:nth-child(1) { background: var(--danger); }

/* ==========================================================
   Editor de validaciones: lista de pasos
   ========================================================== */
.step-list { margin: 0 0 1rem; padding: 0; list-style: none; display: grid; gap: 0.6rem; counter-reset: none; }
.step-row {
    display: grid;
    grid-template-columns: auto minmax(0, 1fr) auto;
    align-items: start;
    gap: 0.85rem;
    padding: 0.85rem;
    border: 1px solid var(--border-strong);
    border-radius: var(--radius);
    background: var(--surface-2);
}
.step-num {
    display: grid;
    place-items: center;
    width: 30px;
    height: 30px;
    margin-top: 0.3rem;
    border-radius: 50%;
    background: var(--accent);
    color: #fff;
    font-size: 0.85rem;
    font-weight: 600;
}
.step-row.is-message .step-num { background: var(--surface-3); color: var(--text-2); }
.step-body { display: grid; gap: 0.6rem; min-width: 0; }
.step-main { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 0.6rem; align-items: center; }
.step-extra { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 0.6rem; align-items: center; }
.step-extra .checkbox { margin: 0; white-space: nowrap; font-size: 0.86rem; }
.step-tools { display: flex; gap: 0.15rem; }
.step-tools .icon-btn:disabled { opacity: 0.3; cursor: default; background: transparent; }
.icon-btn-danger:not(:disabled):hover { background: var(--danger-soft); color: var(--danger); }
.step-add { display: flex; align-items: center; gap: 1rem; flex-wrap: wrap; }
.step-add small { flex: 1; min-width: 240px; line-height: 1.5; }

/* Selector segmentado (dos opciones excluyentes) */
.seg { display: inline-flex; padding: 3px; border: 1px solid var(--border-strong); border-radius: 10px; background: var(--surface); }
.seg label {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    margin: 0;
    padding: 0.4rem 0.75rem;
    border-radius: 7px;
    color: var(--text-3);
    font-size: 0.84rem;
    font-weight: 500;
    white-space: nowrap;
    cursor: pointer;
    transition: background 0.15s, color 0.15s;
}
.seg input { position: absolute; opacity: 0; pointer-events: none; }
.seg label:has(input:checked) { background: var(--accent-soft); color: var(--text); box-shadow: 0 0 0 1px var(--accent) inset; }
.seg label:has(input:focus-visible) { outline: 2px solid var(--accent); outline-offset: 1px; }

@media (max-width: 640px) {
    .step-row { grid-template-columns: auto minmax(0, 1fr); }
    .step-tools { grid-column: 1 / -1; justify-content: flex-end; }
    .step-main, .step-extra { grid-template-columns: minmax(0, 1fr); }
    .seg { display: flex; width: 100%; }
    .seg label { flex: 1 1 0; min-width: 0; justify-content: center; padding: 0.4rem 0.35rem; }
    .seg label .icon { display: none; }
}

/* Lista de validaciones: pasos en miniatura */
.flow-steps { display: flex; flex-wrap: wrap; align-items: center; gap: 0.3rem; }
.flow-step { display: inline-flex; align-items: center; gap: 0.3rem; padding: 0.2rem 0.55rem; border-radius: 999px; background: var(--surface-2); border: 1px solid var(--border); font-size: 0.78rem; color: var(--text-2); white-space: nowrap; }
.flow-step b { color: var(--text-3); font-weight: 600; }
.flow-step.is-data { border-color: rgba(57, 135, 229, 0.4); color: var(--text); }
.flow-arrow { color: var(--text-3); display: inline-flex; }
.step-row .step-audio, .step-row .step-label { background: var(--surface); }